Disputing transactions

We do everything possible to ensure transactions run smoothly.  If you still have a doubt about them, feel free to contact us using the web forms below.

Bancontact

• Wrong transaction amount 
• Double transaction
• Unpaid transaction(s)

International cards

• Wrong transaction amount
• Double transaction
• Unpaid transaction(s)
• Refund of a transaction
• VAT Refund
• Cancellation of an authorisation